The ‘how’ and ‘why’ of the classroom

I remember when the pandemic started, I wanted an extension to this one class because the teacher never gave me the class code to join for the Google Classroom, all the assignments were posted. I had three assignments due in one day, but it was his fault for not giving me the code, but he was saying that I'm a good student and I shouldn't be complaining and I'm like, "I'm not complaining. I'm just asking you to understand." I do all my assignments on-time, but the fact that I'd asked him for an extension even though it was his fault that I was not in the Google Classroom, kind of made me feel like what is going on because teachers should be very much understanding.